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Funky ATM problem

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    Funky ATM problem

    I had a profit target setup on an ATM, then removed it and saved the ATM under another name. The profit target field is blank when I select the ATM from the drop down and check the properties.

    However, whenever I place the trade, a profit target lines appears on the chart and the order is indicated on the order tab of the CP.

    Any suggestions?

    #2
    Hello,

    Thank you for your post.

    Can you please reselect the ATM Strategy template from the drop down menu and let me know what the Profit Target has input.

    I look forward to assisting you further with this issue.
    .
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Ok - I added a new chart, selected the ATM and the profit target field indicates 100.

      So - I deleted the 100, and re-saved the ATM. Then I selected another ATM, then re-selected the just saved ATM and the field again registered 100.

      What gives??

      Comment


        #4
        I have tested this on my end and am unable to reproduce this issue. I would like to schedule a call with you today to assist with resolving the issue by remotely logging into your PC.

        Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.


        In the message, please include the following:
        1.) A link to this forum thread.
        2.) The best phone number to reach you at
        3.) A time you will be available
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          I sent the email, but the time that I can be available has expired.

          I created a new custom ATM and used fresh parameters. Worked fine. I went ahead and deleted the stubborn ATM.

          You may want to check out the behavior by creating an ATM with a profit target, saving it, then opening it and removing the target and saving it under another name.

          Thanks for the help.

          Comment


            #6
            Day Trading Fool,

            In the future it would be helpful for us if you kept the problematic ATM so we can analyze it to see what could have caused it to begin with. This would help us prevent it in the future. Thank you for your efforts.
            Josh P.NinjaTrader Customer Service

            Comment


              #7
              Ok - will keep that in mind if something similar happens.

              Comment

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