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Bug: Chart showing bid and ticks of 0.0000

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    Bug: Chart showing bid and ticks of 0.0000

    With MB Trading feed, on a 25 tick chart. The bid price sometimes shows up as 0.0000 for the $EURUSD. Also some but not all of the ticks will sometimes show as 0.0000. See the attached pic. I am running a custom strategy at the time I notice this.
    Attached Files

    #2
    Hello,

    I have run a chart of the EURUSD connected to MBTrading for 15 minutes with no issues currently.

    Does this occur only with your strategy applied or does it occur even when the strategy is not applied to the chart.

    Also, what version of NinjaTrader 7 are you using, This is found in the control center->Help->About to the right of the NinjaTrader logo.

    I look forward to assisting you further.

    Comment


      #3
      The version is 7.0.0.19

      I closed all the charts and restarted. I opened a new 25 tick chart on $EURUSD and it shows the price, but the ticks are all 0.0000 (see attached image).

      I have not seen it on standard time charts, only on tick charts.
      Attached Files

      Comment


        #4
        Just to add, if I switch the chart to 15 minute, all the tick labels show correct values. If I switch back to tick charts, the tick labels are all 0.0000 again.

        Comment


          #5
          Hello,

          Can you please send your phone number to support at ninjatrader dot com and reference this forum post and put ATTN: Brett in the subject line so that I can call you and look into this further by remotely assisting.

          I look forward to assisting you further.

          Comment

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