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Applying Stratgey to a chart defaults to 1 Second dataseries in Control Center

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    Applying Stratgey to a chart defaults to 1 Second dataseries in Control Center

    NT7b19 on two seperate machines.

    If I apply the SampleMACrossover to a chart of any periodicity (say 1 min, 5, min, 4 range, etc) and apply a Strategy to the chart using the Strategies button, it defaults to 1 second in the Strategies tab of Control Center no matter the periodicity of the chart. If I then change the periodicity of the chart, the grid item in Stratgies tab follows my changes.

    #2
    MXASJ, do you have perhaps a strategy settings default saved for the SampleMACrossOver which default to using a 1 sec chart?

    Please retry with no template present for the SampleMA strategy in the MyDocuments\NinjaTrader 7\templates\Strategy folder.
    BertrandNinjaTrader Customer Service

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      #3
      That folder is empty in both installations.

      Comment


        #4
        Thanks for checking - was unfortunately not able to reproduce here on my end - are you starting it from a single or multiseries chart of the instrument? Any chart template applied? Which connections / provider are you using?

        Thanks
        BertrandNinjaTrader Customer Service

        Comment


          #5
          Thanks Bertrand,

          The only commonality between the two systems was the chart template, and one of the systems is running on VMWare Workstation on the other.

          I tried using different templates and different instruments and get the same result. In all cases its a single instrument chart I'm using.

          On Server, its NT7b19 on Windows Sever 2008 R2 on a VM connected to Zenfire.
          On Workstation, NT7b19 on Win 7 Pro connected to IQFeed.

          If there are any files you would like me to email in, just let me know.

          Comment


            #6
            I should add this only happens if I add a Strategy via a chart. Adding it via the Strategies tab in Control Center is fine.

            Comment


              #7
              MXASJ, thanks for the added details - and this is true for all strategies you tried or just for a particular one?

              If you could zip up the trace / logs from both installs and direct them to support at ninjatrader dot com to my Attn that would be great.

              Thanks in advance.
              BertrandNinjaTrader Customer Service

              Comment


                #8
                Two emails on their way to you now.

                I have a user who is a chart person and launches some of my strats on charts, which I have never tried. He pointed the issue out to me. To save you the trouble of typing "Please try to reproduce using the SampleMAStrategy" I went straight for that instead .

                I have never seen this behavior before as I have never launched strategies from charts before

                Comment


                  #9
                  Thanks for the files, unfortunately they did not provide clues as to why you would see this - could you please zip me up your complete Documents > NinjaTrader 7 folder from one install and fwd to our support address, so I can try with your exact install files here?
                  BertrandNinjaTrader Customer Service

                  Comment


                    #10
                    I just sent it, Bertrand. It was a pretty big file so if for some reason it doesn't get through let me know and I'll give you some FTP credentials.

                    Comment


                      #11
                      Thanks MXASJ, I'll test with those and get back to you.
                      BertrandNinjaTrader Customer Service

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