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    #16
    Can you please use the Mail to Support feature and check the Chart Data option? In the email message please put a link to this thread with Attn: Chris in the subject.

    Also, please inform us as to which instrument you are viewing, which session template is being applied on the chart, and what timezone your local PC is in. I assume the date in question is 4/5/2010. If this is not correct, please let us know the date to check on our end with your particular data set. Thank you.
    Josh P.NinjaTrader Customer Service

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      #17
      Hi Josh,

      Can you please tell me what chart-data will actually send? Is it the tick/minute/day files in the db dir? If not, what does it send and where does it come from? I've moved those days out of my testing so my strategy runs properly, but I can reorganise if I know exactly what you need.

      My timezone is GMT. I've no idea which format your 4/5/2010 is in, which is why I've been saying 4th May on this thread. The session template is (GMT)


      "Start Day","Start Time","End Day","End Time"
      "Monday",01/01/00 00:00,"Monday",01/01/00 22:01
      "Monday",01/01/00 23:00,"Tuesday",01/01/00 22:01
      "Tuesday",01/01/00 23:00,"Wednesday",01/01/00 22:01
      "Wednesday",01/01/00 23:00,"Thursday",01/01/00 22:01
      "Thursday",01/01/00 23:00,"Friday",01/01/00 22:01

      regards
      Dave

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        #18
        Please send a ZIP file of the data that is in question and I will need both Minute and Tick data.
        Christopher J.NinjaTrader Customer Service

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