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    UI Response

    Are there any differences in the chart User Interface based on instrument? When I load 2 charts, each with a different instrument, but both with the same chart template, I notice that some charts have a slower response to mouse clicks, drags, etc. then other charts. Specifically the 6B futures seems to always have slow response, typically takes 3 or 4 seconds from the time I start a mouse drag before the chart starts scrolling, or before the drawing pen changes, etc. Other instruments seem to be ok. This behavior is very consistent, and always re-producible for me. Is there a reason for this?

    #2
    Hello,

    Thank you for your forum post.

    Can you please send a note to support at ninjatrader dot com either through the platform through help -> mail to support and attach your workspace and also your log and trace files that this is happening on so that I may further assist.

    You can attach the following file manually through your prefered email client as well. Make sure to put ATTN: Brett in the subject line and reference this forum post.

    Documents->NinjaTrader 7->Workspaces->YOUR WORKSPACE NAME .xml

    I look forward to assisting you further.
    BrettNinjaTrader Product Management

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