Chart Data Issue

[Double Bogie]

I am having an issue on charts. I have attached a chart of DDM. The chart is showing data for 6/23/2010, but today is 6/22/2010. As much as I would like to see tomorrows data today, I don't believe I will put money on it.

I am getting this with TD Ameritrade data and Yahoo data. I have tried to reload historical data, but both have the same problem.

Any idea what is wrong?

Double Bogie

[NinjaTrader_Kyle]

Hello Double Bogie,

1.) Which timezone does your PC use?

2.) Which session template are you using in this chart? (Right click in the chart, select Data Series)

[Double Bogie]

I am in CST. I have created a custom list with DDM in that list.

Double Bogie

[NinjaTrader_Kyle]

Hi Double Bogie,

1.) Which session template are you using in the chart?

2.) Please provide me with the exchange and symbol map values for this instrument.

[Double Bogie]

OK, I see it now. I am using: <Use Instrumetn Settings>

It looks like the exchange is ARCA and symbol map is attached

Double Bogie

[NinjaTrader_Kyle]

Hi Double Bogie,

Can you let me know which session template is set in the Definition tab of the instrument editor?

[Double Bogie]

Kyle,

I'm sorry but I don't know where to find what you are asking for.

Double Bogie

[NinjaTrader_Kyle]

Hi Double Bogie,

Sorry for the confusion.

In the same window where you took an image of the symbol mapping, please open the Definition tab.

Please tell me what setting is used in the 'Session Template' drop-down menu. (see attached for clarification)

[Double Bogie]

Kyle,

The session template is Default 24/7.

Double Bogie

[NinjaTrader_Kyle]

Hi Double Bogie,

Thanks for the clarification.

Please shut down NinjaTrader, sync your PC's clock, then restart NinjaTrader, reconnect and let me know if the issue persists.

You can sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Once you have done that, click on Internet Time tab and then click Update. Your PC clock should now be updated.

[Double Bogie]

Kyle,

I shut down NinjaTrader, resynced my clock, restarted NinjaTrader and I still have the problem. One additional comment, it appears that the dates are off for the last two days. I am missing 6/21/2010 data and have 6/22/2010 and 6/23/2010 data. It appears that the data labeled 6/21/2010 is actually 6/21/2010 data and the 6/23 data is actually todays data.

Double Bogie

[Double Bogie]

Sorry, but I had at typo. It appears that 6/22/2010 data is actually 6/21/2010 data and 6/23 data is todays data.

Double Bogie

[NinjaTrader_Kyle]

Hi Double Bogie,

Please take the following steps:

• From the Control Center, click Tools > Historical Data Manager.
• In the HDM, open the Edit tab.
• Next, select DMM > Last > Day > 2010

What date is the most current in this window?

[Double Bogie]

Kyle,

The most current data is 6/22/2010.

Double Bogie

[NinjaTrader_Kyle]

Hi Double Bogie,

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) Your most current trace file.
You will find the trace file in the My Documents > NinjaTrader 7 > Trace folder.
Today's trace file would be named 'trace.20100622.txt'.