Getting the correct offsets

[Harry]

Just entered my license key in the new install, NT servers not responding.

[NinjaTrader_Ray]

Harry,
I believe we have your personal email, our IT manager will follow up to see why you are unable to hit our license servers. Both are operational.

[Harry]

The fact that the license server is not responding also causes a crash on my other clean NT7 installation (I have two different installations and rename the NT7 folder, so I can either use the first or the second one, the first is Interactive Brokers and the second is Kinetick data, because I do not want to mix them).

The IB installation crashed, but the Kinetick is intact, but cannot be started now. So to summarize, can't even start NT after a fresh reinstall.

Trace file of second installation start included.

[Harry]

Will send a note to support with a reference to this thread as well.

Harry,
I believe we have your personal email, our IT manager will follow up to see why you are unable to hit our license servers. Both are operational.

[NinjaTrader_Ray]

The fact that the license server is not responding also causes a crash on my other clean NT7 installation (I have two different installations and rename the NT7 folder, so I can either use the first or the second one, the first is Interactive Brokers and the second is Kinetick data, because I do not want to mix them).

The IB installation crashed, but the Kinetick is intact, but cannot be started now. So to summarize, can't even start NT after a fresh reinstall.

Trace file of second installation start included.

Not sure I follow. Not being able to access a license server(s) on machine A would not cause machine B to crash. The crash I am quite sure would be related to something else. The trace file you attached...is that from the PC that had the crash?

[Harry]

License servers are working

Sorry, was not clear, had both "installations" on the same machine, when saying "installation" I meant NT7 folders. Before starting NT7 I would rename one of the folders to Own Documents -> NinjaTrader7, and after shutting down neutralizing it. So I have two completely different "installations(only folders)" on my machine.

But I tried the second PC now, can access the license servers via second PC, so probably my main PC is no longer working correctly. No idea why, no problems so far today. Guess you cannot help me with this, something to do during the week-end.

Not sure I follow. Not being able to access a license server(s) on machine A would not cause machine B to crash. The crash I am quite sure would be related to something else. The trace file you attached...is that from the PC that had the crash?

[Harry]

There was a problem with my main PC, which caused the crash. Also there was no problem with the license servers. I found the problem and I apologize for any inconvenience.

I am glad to be wrong here, because it means that NT7 was not causing any trouble (except that offsets downloaded from the server for FESX were incomplete, which is just a question of customizing).

Thank you for your help again!

Harry

[NinjaTrader_JoshP]

Great. Glad to here you got it resolved. Hope you have a fantastic weekend.