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NT7 Beta Version 7.0.0.16 Won't Load

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    NT7 Beta Version 7.0.0.16 Won't Load

    Hi,

    I just downloaded NT7 Beta Version 7.0.0.16 and installed it and it won't load. When I try to load it, after the splash screen a window pops up and says, NinjaTrader has encountered a problem and needs to be shut down. It says to send you an email but it won't even start. Suggestions? Thx. Adding: I uninstalled it and am trying to reinstall it. And then I have to go so may be a while finding out what you've said and replying. In the meantime, have a good day.
    Last edited by bce111; 05-25-2010, 09:44 AM.

    #2
    Hello bce111,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      yep, I have the exact same problem. It won´t load and it says "ninjatrader has detected a problem and needs to shut down"

      Comment


        #4
        Originally posted by Trader22 View Post
        yep, I have the exact same problem. It won´t load and it says "ninjatrader has detected a problem and needs to shut down"
        Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line and I would be happy to assist you as well.

        In the message, please include the following:
        1.) A link to this forum thread.
        2.) Your most current trace and log files.

        You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

        Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
        Christopher J.NinjaTrader Customer Service

        Comment

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