No market data for TF on Trading Tech.

[Spartacus]

Re: NT7b15

Hi All,

I'm not recieving TF data. My broker is TT. I have filled out TF specific entries in the Instrument Manager for TF, the exchange is IPE and so forth. Can someone assist.

Regards,
Spartacus

[NinjaTrader_Bertrand]

Spartacus, please ensure to access the TF contract on TT using the IPE exchange selected, just remove from the default list with the > button, edit the TF master instrument and check IPE as exchange, and then move the current TF June contract with the IPE selected to the default list again by pressing the < button in the Instrument Manager, then you should see Level 1 data streaming in for it.

[Spartacus]

Hi Bertrand

I tried that but no go. This has been a lingering problem for months and I would like to start trading the TF instrument. I followed the PDF instructions that TT has emailed me step by step but my orders are still rejected and i get no market data.

Regards

[NinjaTrader_Bertrand]

Spartacus, please contact me via Help > Mail to Support and include logs and traces for review, so we can take it from there. Thanks.

[Spartacus]

Hi Bertrand,

Thank you for taking my issue.

Please see the email that I sent via support for the infor that you requested.

Regards,
Spartacus

[NinjaTrader_JoshP]

Hi Spartacus,

Do you have the ticket # for what you sent in? This way I can send it to Bertrand directly. Thank you.

[Spartacus]

Hi Josh,

Sorry but I don't know how I would get a ticket number - can you inform me, is that issued to me?

[NinjaTrader_JoshP]

Spartacus,

I found the ticket and have forwarded it to Bertrand. Thank you. The ticket number is usually emailed back to you.