Looks like NT7 Falls way short of the mark in my eyes

[theperm]

I evaluated NT7 beta, had good expectations but alas i came away very disappointed.

Indicator on indicator sounded promising but it looks like you need to specify the input plot, meaning inside a custom indicator you cant use both plots at the same time. Or can you? How do I create a Diff indicator that subtracts two plots of same indicator from one another? Never mind diff two different indicators at same time. Forget that one.

You can save default parameters now, whoopee, but what about saving parameters sets, every instrument would have different settings, and strategies can have different settings, forget that with 100+ parameters. Omission of such all elementary feature is poor.

To change the color or style of a plot should not reset and recalc all indicators on a chart, only changing of a parameter should cause this and at that only the indicators efected. Nor should adding a new indicator to a chart. All pretty frustrating useless when using tick by tick indicators.

The standard .NET property grid sucks, cant believe its still being used. Users deserve better than this, its not difficult to enhance, if you know how or use my favourite VisualHint SmartPropertyGrid.

I could go on but I'm not being paid to identify poor design and architecture so ill stop. Hopefully I don't sound too negative but I tell it how it is, its still a frustrating platform to use. True there are some nice changes but it could be so much better. I hope others support the above changes and maybe the devs will implement sometime soon. NT users deserve them. Hopefully NT8 will be better, but I wont hold my breath given Winforms is almost legacy code these days.

[5iver]

Well said, theperm.

Please see my thread, if the mods haven't deleted it again yet:

http://www.ninjatrader.com/support/forum/showthread.php?t=29236

[NinjaTrader_Ray]

Well said, theperm.

Please see my thread, if the mods haven't deleted it again yet:

http://www.ninjatrader.com/support/f...ad.php?t=29236

I deleted your post.

Although this forum is intended for administering technical support for NinjaTrader, we have always been very liberal in allowing the community members to express their opinions. There are times where we do assert our right to moderate posts in this forum and your post is a case where I find the feedback to be not in the spirit of constructive criticism.

[5iver]

Good grief.

Hey, it's your right as moderator to censor posts as you see fit. But the content of my thread was factual and I'm a paying customer. Why wouldn't you simply counter my criticism with evidence of my being wrong?

The fact that you're just deleting critical posts is evidence enough that your attitude is not customer-friendly.

As a market leader, this behavior is remarkable.

How do you explain it. Or will you delete this too?

[5iver]

Does it not occur to you that it takes a lot of time and effort to write a "critical" post like the one you deleted. It wasn't casual or throwaway. It's taken time to assess and test and determine these things. It's factually correct, not just a flippant opinion. It's written by a trader and a customer who uses your product.

It's solid gold. You should be grateful, not hostile.

[NinjaTrader_Ray]

I do value your feedback and am happy to listen and respond to criticism however, there is little value in responding to criticism that is provided in a sarcastic and cynical manner and only serves (in my opinion) to belittle our efforts with NinjaTrader 7. I am grateful for all feedback (even your post that I deleted) but it is my choice to moderate when I feel it was delivered in an unconstructive manner.

[5iver]

Then I shall re-post my thread, with all the "opinion" removed. Will that be acceptable to you?

[Pipskateer]

This situation is very disturbing Ray,

I saw 5iver's post and it was not in poor taste at all. He raised very valid points that need to be addressed by NT and it was obviously not done with a negative "attitude", as is evidenced by his current response.

It's your house Ray, but myself and the rest of us who haven't yet purchased a live license aren't married to NT (live paid quarterly license only). You're obviously free to delete posts...and we're free to leave when we don't like the products and/or service.

At this point, I do not have a lifetime license and will not be purchasing one. You just got my last $180 for a quarterly license as well...subscription canceled before this post. I trade with a group of about 6 guys, all of whom have been using NT. A couple of them have already been looking at other platforms, and I will be doing the same from this point on. One of these guys is a long term (+25 years), highly successful former institutional trader. He had a major software issue this morning after we actually convinced him to PAY for the AMT functionality. From the minute he installed the new license this morning he hasn't been able to trade live all day long. The response he got from NT Tech support was absolutely dismal and those of us who recommended it now have egg on our faces. I may continue to use NT7 for trade execution, but it surely won't be the paid version.

This pattern of squelching response to valid customer issues is not new...it has been a trend. Sad...

[NinjaTrader_Ray]

This situation is very disturbing Ray,

I saw 5iver's post and it was not in poor taste at all. He raised very valid points that need to be addressed by NT and it was obviously not done with a negative "attitude", as is evidenced by his current response.

It's your house Ray, but myself and the rest of us who haven't yet purchased a live license aren't married to NT (live paid quarterly license only). You're obviously free to delete posts...and we're free to leave when we don't like the products and/or service.

At this point, I do not have a lifetime license and will not be purchasing one. You just got my last $180 for a quarterly license as well...subscription canceled before this post. I trade with a group of about 6 guys, all of whom have been using NT. A couple of them have already been looking at other platforms, and I will be doing the same from this point on. One of these guys is a long term (+25 years), highly successful former institutional trader. He had a major software issue this morning after we actually convinced him to PAY for the AMT functionality. From the minute he installed the new license this morning he hasn't been able to trade live all day long. The response he got from NT Tech support was absolutely dismal and those of us who recommended it now have egg on our faces. I may continue to use NT7 for trade execution, but it surely won't be the paid version.

This pattern of squelching response to valid customer issues is not new...it has been a trend. Sad...

I appreciate your post and we will just have to agree to disagree on the bias of 5ivers original post. With respect to the trader in your group who had issues... I am happy to investigate this further if you or this trader sees value in doing so. You can send an email to my attention at our support address and reference this post along with the traders support ticket #. I will promptly look into this.

[zweistein]

Although I am certainly a tough and demanding user of NT7 I have to defend their software.

The critics are almost exclusively about subtle user interface issues like:
I don't like your propertygrid, there is a better one out there...
Changing the color for XYD is lengthy...


To be honest, this is not what trading is about.

There is a huge potential in NT7 and I have never seen a so flexible platform. It is almost a trading operating system.

Look into the core features, and don't waste your time complaining about UI details.
andreas
www.zweisteintrading.eu

[Pipskateer]

Thank you Ray,

I will let him know, if he hasn't already read this thread.

[Pipskateer]

Although I am certainly a tough and demanding user of NT7 I have to defend their software.

The critics are almost exclusively about subtle user interface issues like:
I don't like your propertygrid, there is a better one out there...
Changing the color for XYD is lengthy...


To be honest, this is not what trading is about.

There is a huge potential in NT7 and I have never seen a so flexible platform. It is almost a trading operating system.

Look into the core features, and don't waste your time complaining about UI details.
andreas
www.zweisteintrading.eu

While I agree with this to a point, the details of the UI are in fact VERY important when it comes to speed of use of the software. This goes beyond just being "fussy" about things you just don't like for whatever reason. Some of the issues 5iver was complaining about have to do with objects completely disappearing from the screen. Would you consider this a major issue? I certainly would...I like being able to see my technicals remain on the chart when trying to plan trades. But that's just me.

[5iver]

Although I am certainly a tough and demanding user of NT7 I have to defend their software.

The critics are almost exclusively about subtle user interface issues like:
I don't like your propertygrid, there is a better one out there...
Changing the color for XYD is lengthy...


To be honest, this is not what trading is about.

There is a huge potential in NT7 and I have never seen a so flexible platform. It is almost a trading operating system.

Look into the core features, and don't waste your time complaining about UI details.
andreas
www.zweisteintrading.eu

"the core features" are surely useability-based, no? Your business is making software solutions for Ninja users. You have an in-depth, programmer-level understanding. You can, no doubt, get under the hood.

A person like me has to work with what we're given, and after several hours of trading, day in, day out, these user-experience issues take their toll.

Could I take my business elsewhere? Of course. I did. I canceled my 6.5 license as I found the high volume lockups unacceptable when real money was on the line. Some months later I re-purchased a live license again because I wanted NT7 to be better and had put so much effort into suggesting ways it could be.

It is, but I'm still disappointed. Just expressing my considered impression of the update.