Beta 15: Trendline & Fib lines disappearing

[5iver]

Hi.
Using Beta 15.

If I draw a ray line on any chart and then scroll my chart to the left (so, clicking on the chart and dragging right to left), when my line's last anchor point falls off the left edge of the chart, my ray line disappears.

The same is true for drawn fib objects that have their lines extended right. When both anchors leave the screen on the left of the chart, the extended lines disappear.

Obviously, this makes fibbing any price range other than the visible candles impossible.

Please help.

The behavior is the same regardless of whether the ray/fib is set to AutoScale/Snap/etc. And yes, I've restarted; I've repaired my DB; I've built a new Workspace; built a new template; turned around twice and counted to ten.

Many thanks.

(I've added images now, to explain better:

Image 1: a ray line and a white fib
Image 2: the chart is scrolled left, but the last anchors of each are still "on the chart"
Image 3: As those anchors exit stage left, the rays disappear for both fib and ray line.

[NinjaTrader_Kyle]

Hello 5iver,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:

1.) A link to this forum thread.

2.) A workspace that contains a chart where a ray has been placed.
You will find workspaces in the My Documents > NinjaTrader 7 > Workspaces folder.

3.) Your most current trace file:
You will find the trace file in the My Documents > NinjaTrader 7 > Trace folder.
Today's file would be named 'trace.20100512.txt'.

[honvl]

I have this issue as well with rays and really long horizontal lines.

[NinjaTrader_Kyle]

Hello honvl,

Thank you for your post.

Likely, this is due to automatic scaling.

Please replicate the issue where the line/ray disappears, then left click in the Price axis of your chart and drag your mouse to adjust the compression ratio of the chart. After doing so, you should see the line/ray appear.

[honvl]

The level the line should be at is clearly in the price axis when it disappears. I can get it to reappear by scrolling to the left. Likely this is due to an automatic scaling bug.

[NinjaTrader_Kyle]

Hi honvl,

Please provide me with the instrument, interval and price level of the line so that I may further test.

[honvl]

Hi Kyle,

There is no particular line that is affected. The lines are script generated from an indicator and when the bug is present, all lines are affected. Reloading the indicator will make the missing lines reappear. I am using this in a strategy analyzer chart.

[NinjaTrader_Kyle]

Hi honvl,

Thank you for the clarification.

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:

1.) A link to this forum thread.

2.) A copy of the indicator that generates these lines.

3.) Your most current trace file:
You will find the trace file in the My Documents > NinjaTrader 7 > Trace folder.
Today's file would be named 'trace.20100514.txt'.

[honvl]

I've sent an e-mail with supporting photos. Trace file has no relevant info so I have omitted it.