Red X/crash when I adjust chart settings

[mrpowerballad]

This is happening to me frequently: while attempting to change the "box size" and "reversal" values in a point and figure chart, NT sometimes gives me the red X and crashes. My log prints the following two error messages:

"error on storing bars data (2): Obect reference not set to an instance of an object"

"error on storing bars data (1): parameter is not valid"

The values I am entering for box size and reversal are either 1, 2, or 3 -- very standard values for P&F charts.

I am using version 17.0.0.15.

[NinjaTrader_Kyle]

Hello mrpowerballad,

I'm not able to replicate this behavior by changing these values.

Are there any additional steps that I need to be taking?

[mrpowerballad]

Kyle,

I was just able to recreate this error again after your post. I don't really have anything else to add aside from what I previously described. If theres any info in particular I can get you, please let me know.

[NinjaTrader_Kyle]

Hi mrpowerballad,

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) The workspace you are using.
You will find the workspace in the My Documents > NinjaTrader 7 > Workspaces folder.

3.) Your most current trace file.
you will find the trace file at the following path: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt