FDAX makes Beta 15 Crash

[laocoon]

Hello

I just installed Beta 15 and all markets work fine except the DAX futures. Every time I try to open a chart with the DAX the whole system freezes and then crashes.

Any thoughts?

[NinjaTrader_Jason]

Hello laocoon,

When you say that NinjaTrader crashes, do you receive an error message that states to send us your trace file?

Can you please tell me to what connectivity provider you connect. What interval is selected in the FDAX chart as well?

Do you load a chart template in the FDAX chart? If so, please try loading a chart without a chart template.

Once you created a FDAX chart, please wait a few moments and check if the requested data is loaded.

[laocoon]

Hello Jason

Thanks for your reply.
I loaded a DAX chart without any template and this seems to work but it's really quite strange because I'm using this template for all other markets without any problems (and it also worked for the DAX until Beta 14).

Thanks

[NinjaTrader_Kyle]

Hello laocoon,

We will want to further test on our end using that template.
Please send a note to Support [AT] NinjaTrader [DOT] com.

In the message, please include the following:
1.) A link to this forum thread.

2.) The template.
You will find the template in the My Documents > NinjaTrader 7 > Templates > Chart folder.