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NT7 Beta 15 cannot load TD Ameritrade historical data

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    NT7 Beta 15 cannot load TD Ameritrade historical data

    After install Beta 15 last night. I couldn't download TDA history data. The log message is "TDa.Callback.BackfillCallback: Object reference not set to an instance of an Object." Please see attached trace file. Thanks.
    Last edited by protran; 04-30-2010, 11:14 AM.

    #2
    Hello protran,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please provide the following:

    1.) A link to this forum thread.

    2.) The workspace you were using at the time.
    You will find your workspace in the My Documents > NinjaTrader 7 > Workspaces folder.

    3.) Any additional information you can provide about what was occurring just prior to the crash.
    KyleNinjaTrader Customer Service

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      #3
      I have tried to run 1. Tools->Historical Data Manager->Download and 2. Mark a check mark on Tools->Option->Data->Get data from server (if available), then run Market Analyzer's an indicator.
      Both freeze on Loading XXX (04/30/2010) - (04/30/2010) status bar. Both shows message: "TDa.Callback.BackfillCallback: Object reference not set to an instance of an Object." at log tag menu. Trace file and log file already were attached.

      Comment


        #4
        Hi protran,

        I have received your email and replied. Please work with me there.

        In summary:
        A new build of NinjaTrader 7.0.0.15 was released this morning to address this issue.
        Please:
        - uninstall NT7 via control panel
        - clear your browser cache
        - download and install again NT7B15

        Sorry for the inconvenience.

        Also, please remove the log and trace files (as they contain some sensitive information) from your first post by using the Edit button.
        Last edited by NinjaTrader_Kyle; 04-30-2010, 11:16 AM.
        KyleNinjaTrader Customer Service

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          #5
          After re-installed. It works now. Thanks.

          Comment

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