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beta 15 does not connect MR

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    beta 15 does not connect MR

    1. traded on zenfire
    2. downloaded today's replay data
    3. disconnect zen
    4. connect MR....get attached error
    5. close/open NT
    6. connects MR properly
    Attached Files

    #2
    Hello ATI user,

    Thank you for your post.

    I have tested this on my end and was unable to reproduce the issue. Please reboot your PC at this time and let me know if the issue persists.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Mirus Futures Zen-Fire Connection Problems

      Downloaded beta 15 last night, it worked fine last night, then today I can't connect to Zen-Fire. First time this has ever happened. About 10 min later it finally connected, but ninja freezes up and does not load charts, and has no data. Not sure if this is a Zen-Fire or NinjaTrader issue.

      Comment


        #4
        Originally posted by cbratton View Post
        Downloaded beta 15 last night, it worked fine last night, then today I can't connect to Zen-Fire. First time this has ever happened. About 10 min later it finally connected, but ninja freezes up and does not load charts, and has no data. Not sure if this is a Zen-Fire or NinjaTrader issue.

        Please use the steps I have provided below to delete historical data and clear your cache:
        • Disconnect
        • Tools
        • Historical Data Manager
        • Edit tab
        • Select the instrument
        • Right mouse click-->Delete
        • Close NinjaTrader
        • Documents
        • Open the db folder
        • Open the Cache folder
        • Select all files and delete
        • Restart NinjaTrader
        Please let me know if the issue persists after this procedure.
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Okay, now it works. I tried it before I cleared all of the data and it worked, so it must of been a Zen-Fire issue. I also cleared all the data just in case. Thanks

          Comment


            #6
            Glad to hear you are back up and running.

            Have a great day and please let me know if I may be of further assistance.
            Christopher J.NinjaTrader Customer Service

            Comment

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