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B14 - MBT data feed strange scenario.

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    B14 - MBT data feed strange scenario.

    There is a situation, when despite correct connection to MBT, as indicated by a green "connected - MBTrading" message, a proper real time data, as seen in MBT Nav window, I'm not receiving a data.

    In the 1-st attached image, you see a situation, when the last tick of @EURUSD was available on 17:26 my time, price 1.31885 , MBT Nav shows 1.1319 and "Connected" is green".When this happened, my workfile was loaded at first, only then I connected manually. I close a connection and my workspace, restarted NT7, connected to MBT and then loaded my workfile. The same occurred.

    My problem was solved, when I changed price based on from "ask" to "bid" price. You can see a gap on the 2-nd attached image. When returned to "ask" price everything was OK.

    The problem reproduced itself after existing and restarting NT. In the 3-rd image I captured an entire screen and you can see the last tick appears on 19:28 , when the time is 19:32.
    Again, changing "price based on" solves the problem. See the 4-th image.

    (please disregard the green "Connected MbTrading" you see twice on my picture I just didn't pay attention I'm capturing the image, captured previously).

    BTW the same problem appeared on Beta 13, but I was not able to reproduce.

    [Added by Xtrader1:]
    It happens for all instruments. It means that to continue to receive a tick data I must change "price based on" for all instruments I'm working with.
    Attached Files
    Last edited by xTrader1; 04-28-2010, 10:51 AM. Reason: It happens for all istruments.

    #2
    Hello,

    Just wanted to let you know we recieved your note and someone will answer shortly.

    Thank you for your patience.
    BrettNinjaTrader Product Management

    Comment


      #3
      Hello,

      We need to take a look at your trace and log files.

      Can you please send me your trace files for today or the day that this occured so that I may further assist. Please send this in an email to support at ninjatrader dot com with attn: Brett in the subject line and reference this forum post.

      You can find these files at the following locations, please attach these to a return email:

      Start Menu--> My Documents--> NinjaTrader 7--> Trace--> trace.20100428 for today. (trace.yyyymmdd for any other date)

      Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.20100428 for today. (log.yyyymmdd for any other date)

      I look forward to assisting you further.
      BrettNinjaTrader Product Management

      Comment

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