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    Error Loading Chart

    I am running NT 7.0.0.14 (32 bit) on Windows 7 and I am now getting some errors opening up charts. When I start the application and manually connect, everything seems ok (see error1.png.) When I added a new chart and choose a stock, the data seems to come back fine, but I am getting two error messages. This seemed to work in past betas, and I don't believe I have changed anything, so I am not sure if this is a bug or something else.

    Any ideas?

    Thanks!
    Attached Files

    #2
    Hello moflaherty,

    Thank you for your post.

    Does this occur with all instruments or only APL? Also does this occur when only connected to TD Ameritrade?

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Answer

      Any chart. I am sending the email. Thanks!

      Comment


        #4
        Thank you for the information. Please see my response sent via email.
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Please see post #3 here: http://www.ninjatrader-support2.com/...287#post161287

          Thanks

          Comment

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