Slow refresh charts

[gg80108]

during the day when I add an indicator or reload a ninja script,, I feel like the turtle in the Verizon commercial,,, SLOWSKIs.. As soon as the day session stops the big delay goes away.. Is this my data provider ZEN, seems like the only explaination, (guess I get what I pay for)???

[NinjaTrader_Brett]

Hello,

What time frame chart are you using and how many days back of data are you using? About how many indicators do you have applied?

What instrument does this occur for and at what time does it stop or start loading faster?

Also, what your your computer specs in terms of RAM and Processor speed.

I look forward to assisting you further.

[gg80108]

Try to figure out a good way to document this.. Seems like the logs do the "Windows deal "
where says everything is restarted while the windows are still blank and not usable..

[NinjaTrader_Brett]

Can you please send me your trace files for today or the day that this occured so that I may further assist.

Please send these to support at ninjatrader dot com and reference this forum post.

You can find these files at the following locations, please attach these to a return email:

Start Menu--> My Documents--> NinjaTrader 7--> Trace--> trace.20100422 for today. (trace.yyyymmdd for any other date)

Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.20100422 for today. (log.yyyymmdd for any other date)