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Level II bug

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    #16
    Hi Jack,

    Which version of NinjaTrader 7 are you running?
    To check, click Help > About.
    KyleNinjaTrader Customer Service

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      #17
      Latest one : 7.0.0.17

      It still will NOT save my Instrament (ES or ZN or GS etc) when I restart NT....I have to re-enter it every time I restart NT!!

      Tnx
      Jack

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        #18
        Jack,

        Please be very specific as to the exact steps you take and where exactly you are referring to.

        Attached is a workspace with Level II window saving the instrument as expected.

        If you are referring to opening a new Level II window and having to select the instrument each time, this is expected. It works just like opening a new chart. You have to tell it what instrument each and every time.
        Attached Files
        Josh P.NinjaTrader Customer Service

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          #19
          Ok Open a Level II window right click > Instraments > ES..All Good, but when I restart my NT7.0.0.17 it won't save it, I have to : right click > Instraments > ES again.
          Try it and tell me if you can save it....
          With NT6.5 i didn't have to re-enter it ... it was Saved.!.
          Tnx
          Jack

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            #20
            Originally posted by NinjaTrader_Josh View Post
            Jack,

            Please be very specific as to the exact steps you take and where exactly you are referring to.

            Attached is a workspace with Level II window saving the instrument as expected.

            If you are referring to opening a new Level II window and having to select the instrument each time, this is expected. It works just like opening a new chart. You have to tell it what instrument each and every time.
            No no, i 'm not talking about Opening a new Level II window each time..I'm talking about same Level II window i have saved..it opens up but without the Instrument ES..that i had in it!!
            Tnx
            Jack

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              #21
              I even did try save Workspace, Saves everything else but Instument in Level II window!

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                #22
                I was unfortunately not able to reproduce here as well, saved the instrument on Level 2 as expected - can you please retry on our latest B 17 release with a fresh workspace file?

                Thanks

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                  #23
                  Originally posted by NinjaTrader_Bertrand View Post
                  I was unfortunately not able to reproduce here as well, saved the instrument on Level 2 as expected - can you please retry on our latest B 17 release with a fresh workspace file?

                  Thanks
                  That is what I am using B 17

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                    #24
                    Please send me your trace / log files and workspaces created in the process of testing via the Help > Mail to Support feature, so we can investigate - thanks.

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                      #25
                      Originally posted by NinjaTrader_Bertrand View Post
                      Please send me your trace / log files and workspaces created in the process of testing via the Help > Mail to Support feature, so we can investigate - thanks.
                      DUDE I'm telling you what the problem is....you are having same problem too....pass it on to the person responsible....of correcting the problem....like you have corrected other problems/bugs b4!!
                      Tnx
                      Jack

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                        #26
                        May be there is a misunderstanding: Bert,Josh etc. are in charge to understand the nature of your problem (which we have no other similar report as of yet) by trying to reproduce (which failed) or collecting every piece of information in order to analyze. You could greatly assist that process by proceeding as advised. Thanks in advance for your continued support.

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