B14 Data Problem...

[Alfred]

Had a small gap in one chart appear...tried reset & repair DB...reloaded historical...still a gap only now 2 gaps all charts....tried reload historical again but reload historical now grayed out...

Deleted all NQ & TF data in NT My Documents...restarted NT...still data gaps....reload historical works now, but does not help.

Thanks...

[NinjaTrader_ChristopherJ]

Hi Alfred,

Thank you for your post.

This may be due to the Session template you have applied. Please right mouse click within your chart-->Data Series-->Session template-->Select Default 24/5 or Default 24/7-->Click Ok.

Please let me know if the issue persists after this procedure.

[Alfred]

B14...

Shut down NT again...went to My Doc's & deleted all NT data....restarted...gaps still in charts...reload historical works now...but still have gaps identical to screenshot in first post on this below...

If a new workspace & a new chart...same gap problem....switching NQ to 6E....stuck loading data for 6E....

Did not have a problem like this in B13, B12 etc...

I will do a clean install of NTB14 this weekend & see how next week goes...


Thanks...

[Alfred]

Hi Alfred,

Thank you for your post.

This may be due to the Session template you have applied. Please right mouse click within your chart-->Data Series-->Session template-->Select Default 24/5 or Default 24/7-->Click Ok.

Please let me know if the issue persists after this procedure.

Hi...I do use custom session templates all charts....tried switching to 24/5...chart now hung up loading data...my session templates have all worked very well so far before this...

Think I will go for the clean reinstall & see how that goes...


Thanks...

[NinjaTrader_ChristopherJ]

Can you please tell me what data provider you are connected to within NinjaTrader so I may further assist.

[Alfred]

Hi...am using Mirus Zen-Fire...

Just did a total clean install and charts still messed up...screen shot below...24/5 data...

Reload historical, repair & reset no help...did new workspaces ...everything new...

Any suggestions ??


Thanks...

[NinjaTrader_ChristopherJ]

Please use the steps I have provided below to delete your historical data:

• Disconnect
• Tools
• Historical Data Manager
• Edit tab
• Select ES-->Right mouse click-->Delete
• Close NinjaTrader
• Documents
• NinjaTrader 7
• Open the db folder
• Open the cache folder
• Select all files-->Right mouse click-->Delete
• Open NinjaTrader
• Connect
• Open a new chart

Please let me know if the issue persists after this procedure.

[Alfred]

Hi again...

Tried your instructions below...I had already eliminated the ES from the Instrument Manager immediately upon installation of B14.

Deleted all data files in cache....connected & made a new chart (screen shot below)...still the same gaps as before....suggestions ...??

Thanks....

[NinjaTrader_JoshP]

Alfred,

Unfortunately that is simply the data stored on the data server as there was a gap of several minutes in recording.

[Alfred]

Thanks Josh...good to know...however...I had wanted to do a clean install anyway...

B14 seems to be working OK near as can tell so far...

....

[Alfred]

B14 data gap today...

Am getting a data gap this morning...all charts....Zen F Mirus...had deleted all data last night in My Docs>NT>db...so data was clean this morning...tried reload, restore & repair...

Thanks...

[NinjaTrader_ChristopherJ]

I have tested this on my end when connected to Zen-Fire and see the first bar populated at 00:48:06 EST on the 25th as seen in the attached screen shot. Please right mouse click within your chart-->Data Series-->Session template-->Set to Default 24/7-->Click Ok.

Please let me know if your chart matches mine after this procedure.

[Alfred]

Hi...tried the 24/7 data series as suggested...still no data showing for the Sunday afternoon & evening data...screen shots below...

Thanks...

[NinjaTrader_ChristopherJ]

Can you please tell me the date and time your first bar starts as well as the High Low prices.

[Alfred]

On the 111 second chart first bar is at 4/25 21:48:06...H & L are 2054.00 in NQ.

Still get gap in CME ETH & custom globex sessions..

Thanks...