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This is annoying

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    This is annoying

    i recently changed the key to go from zenfire connection to TT feed broker, and I had connect at startup checked. When I changed the key and restarted, i see the logo appear, but thats it. nothing else comes up, no charts, not even the main window. All I hear the the connection to the internet.

    #2
    everytime i come back to this program its something new

    Comment


      #3
      i have to use windows task manager to kill the program

      Comment


        #4
        playafh69,

        What do you mean by it being something new every time? What I suggest is you to try having it load a 100% blank workspace. To do this please shutdown NT and go to Documents>NinjaTrader 7>Workspaces and delete all the files in there. That will start up a fresh workspace the next time you start NT.
        Josh P.NinjaTrader Customer Service

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          #5
          I can't select a new workspace because the main window doesn't even show up. all i see the the ninja trader watermark logo thats it, nothing comes up. the main windows doesnt even load. Thats why i have to kill the app via task manager. Im gonna have to uninstall and delete all the files and reinstall....

          Comment


            #6
            Sorry for your annoyance. This is Beta software and as such, the intent is to identify issues and resolve them. Sounds like you have run into an issue. To confirm, you had Zen-Fire connection, this was set to auto connect, you changed license keys to TT and as you started, NT hung? Is this correct?
            RayNinjaTrader Customer Service

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              #7
              it didn't hang, it worked until i closed the application and restarted it. When I restarted the application. When it restarted, i noticed that neither the connection to TT was shown or zenfire. But it said on the bottom it was connected to zenfire(the first connection before I switched). I thought it was just a bug, and I couldn't disconnect to the feed cause the option wasn't given to me. So i did repair database and restarted the app, thats when nothing even showed up anymore.

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                #8
                We have resolved a related issue as a result of your report. Thank you. Have you got your installation working again or are you still dead in the water?
                RayNinjaTrader Customer Service

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                  #9
                  i just deleted everything and started from scratch. Its working now

                  Comment


                    #10
                    Thanks for reporting back.
                    RayNinjaTrader Customer Service

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                      #11
                      Messed up CL data. Seem like it is plotting another contract at the same timd.
                      Attached Files

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                        #12
                        Explain this?

                        I just left it running and all of a sudden it has the right information?
                        Attached Files

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                          #13
                          This is the first report of this kind. Please let us know if you see this behaviour again. I just ran some tests this morning and am unable to determine what may have happened.
                          RayNinjaTrader Customer Service

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                            #14
                            NT is very unhappy this morning I got the XofDeath Screen. CL is still all messed up. Will send more info once I clean things up.
                            Attached Files

                            Comment


                              #15
                              ZTrade101,

                              Thank you for the efforts. We appreciate it. For the red X, can you please send in your trace files for that one along with what you may have happened to be attempting to do at that moment in time. Thank you.
                              Josh P.NinjaTrader Customer Service

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