Can't find NT7 on start

[pa188]

When I start NT7 beta, it loads up and is I see it in task manager but it isn't there.

[NinjaTrader_Austin]

pa188, have you ever been able to use NT7? Does it work after re-installing? Did you try rebooting your computer yet?

[pa188]

Hi Austin,

Thanks for the support.

When I first installed NT7, it worked fine, then I switched off the computer then I went to bed. When I switched the computer on again, I tried to run NT7 again but then the problem comes up. I reinstalled twice and rebooting but still the same issue. The OS is win XP pro. BTW, I'm not using any multiple screen.

Any solution to this?

Pete

[NinjaTrader_Kyle]

Hi pa188,

Have you tried uninstalling and then reinstalling NT 7?

If not, please do so by following the steps listed below. Unfortunately, custom settings will be removed as part of this process.

Please follow the steps listed below to completely uninstall and reinstall NinjaTrader:

1. Close all running applications.
2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
3. From Add and Remove Programs select NinjaTrader 6.5 and click Remove.
4. Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.
5. Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search.
6. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
7. Reboot your machine.
8. Once these steps are completed, download NT7 from the link below: http://www.ninjatrader-support2.com/nt7Beta/

Please let us know if you are able to get up and running after the reinstall.

[pa188]

Thx NinjaTrader_Kyle, that did the trick.

The best to you