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NT7 Beta 13 - Daily chart would crash system

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    NT7 Beta 13 - Daily chart would crash system

    Hello,
    Choosing Daily bar under Data Series would crash NT7 Beta 13. Here are the steps to reproduce the problem:

    1) Connect to Zenfire; Instrument is TF 06-10
    2) On a chart changed Intervals to Daily
    3) Open Data Series on the same chart
    4) Changed Days to load to 365
    5) Changed Session template to <Use Instrument Setting>
    6) Clicked on Apply button
    7) Clicked on Ok button
    8) An error dialog box popped up (see attachment)
    Attached Files

    #2
    hcgaloi, I was unable to reproduce this. I connected to zen fire, created a 1 min TF chart, changed the timeframe to daily, and then opened the data series. Days was already at 365 and session template was already to <use instrument settings>. I hit apply, ok and it worked fine. Is there anything else you're doing?
    AustinNinjaTrader Customer Service

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      #3
      hcgaloi,

      Your steps seem to indicate you already had a chart open. Please describe the exact setup of the preexisting chart prior to your modification steps. Thank you.
      Josh P.NinjaTrader Customer Service

      Comment


        #4
        Hi Austin and Josh,

        Thanks for your efforts in trying to duplicate the problem. Over the weekend, I did a clean install of Beta 13 and deleted the existing NT7 directories in both Documents and Program Files folders. That seem to fix the crashing issue. Previously, I installed beta 13 over the existing beta 12, so the problem may cause by incompatible/corrupted workspaces.

        Thanks again

        Comment


          #5
          Thanks for reporting back hcgaloi. Should you experience this again we would be interested in trying to reproduce it. Thank you for your efforts.
          Josh P.NinjaTrader Customer Service

          Comment

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