FDAX data problem

[toulouse-lautrec]

i am not sure if this is specific to version 7 or not ....
have experienced something similar to a "bad tick" now for two days in a row... see attached chart
Data provider is Mirus/Zenfire, please advise.

[NinjaTrader_Dierk]

We will contact Zenfire (from where the data is coming from) to get a better understanding on what's going on.

[toulouse-lautrec]

same problem this morning, maybe this here is related ? http://www.ninjatrader-support2.com/...ad.php?t=27137

[NinjaTrader_Dierk]

ZenFire is looking into that issue. We'll let you know as it's resolved. Thanks

[sparklingtrades]

I had the same issue yesterday with FDAX and today with GC.
I use Zaner/zenfire

[NinjaTrader_Dierk]

Which GC expiry?

[sparklingtrades]

Sorry the mistake, they are:

FGBL 06-10
FESX 06-10
FDAX 06-10

Maybe it is related to Eurex

[NinjaTrader_Dierk]

To clarify: are you saying there is no issue on the GC, but on the EUREX instruments below? If so, then yes, it's a EUREX issue which the ZenFire guys are working on.

[sparklingtrades]

Yes, there is no issue on GC, it was my mistake because they are close in the mkt analyzer.
Sorry about that, it is only Eurex instruments

[NinjaTrader_Dierk]

Thanks for clarification.

[markuse]

bad ticks in FGBL, FESX only with NT 7

I had the same bad tick data regarding FGBL and FESX with a TT connection, but only with NT 7 not with NT 6.5. Is there a bug with the latest beta of NT 7?

Thanks,
Markus

[NinjaTrader_Dierk]

Please see below: this is an issue with ZenFire/EUREX and not NT. The ZenFire guys are looking into. I confirmed the issue on NT6.5 data as well.

[markuse]

Dierk as I wrot I do not use Zen Fire but Trading Technologies and I have the issue only with NT 7 and not 6.5.

[NinjaTrader_Dierk]

Sorry, I don't know what else to tell you other than:
- the issue definitely is on NT6.5/6 as well. Not sure why you don't have it.
- ZenFire is working on it

Unfortunately I don't have any further at this time.

[markuse]

Sorry, Dierk, maybe it is a Zenfire issue, but I use a TT connection. Could you please create a new chart (5 days back) for the FGBL with a TT connection first with NT 6.5 and then with NT 7 and see if you also get the bad tick data? I get it only with NT 7.

Thanks,
Markus