Build .11 Some Charts will not load

[mjc4118]

I installed Build 11
Immediatelay upon starting the application I noticed that my CL 04-10 225T Chart would not load and my GC 05-10 667T Chart would not load.

So..I totally uninstalled NinjaTrader 7.
I Delete the NinjaTrader 7 folder under documents and reinstalled.
Reinstalled ..
Copied my custom indicator source files... recompiled them


I was able to open my CL 05-10 Chart 225T and 667Tick charts w/ 3 days of data...and apply my indicators.

I attempted to open my GC 04-10 225T Chart (applied template on creation) and it give me a blank "Loading data..." chart screen ... and NOTHING ELSE.

I closed the "empty Chart"

Attempted to open a BLANK GC-05-10 Chart w/ NO TEMPLATE and 3 days of data ...and that chart also shows "Loading data..." and the chart data never loads.

Please assist

[NinjaTrader_Kyle]

Hello mjc4118,

Thank you for your post.

1.) Which data provider are you using?

2.) Are you seeing any error messages when this occurs? If so, what do those messages report?

3.) Please open a new workspace (File > Workspaces > New Workspace) and add a new chart of GC 05-10 there within. In this new workspace, do you see the same behavior?

[mjc4118]

Provider: Zenfire
Error messages... Initially no ...after shutting down and restarting 2 or 3 times and opening new charts and letting it "load data" for a significant period of time... I finally received a "historical tick data" error around 9:00 Eastern this am.

I downloaded historical tick data again and it worked fine.
It is odd that this only happened the first time I ran the application after upgrade to .11
Also this occurred after a complete uninstall ...delete of ninjatrader7 directories.. and reinstall .. so there should have been no historical data to cause a problem.

Whatever the cause at least it appears fine now.

Mark