patssystems reconnect

[zweistein]

Hello ,

How is a connection error handled for the patssystems account?

Whenever I change the Internet connection of my trading system (from primary Internet to backup Internet) I get a disconnect and reconnect for several seconds.
While IB accounts can re-connect without problems, there is an error with patsystems accounts.
I get the message in the log like: Please close NinjaTrader and reload NinjaTrader to connect to patsystems.

How come?

Is this still the old patssytems limitation?

Please understand that my scenario: Change Internet connection from primary to backup connecion is a very common scenario and it is important that it works!


Thank you

[NinjaTrader_Dierk]

This is beyond our control as it's part of the Patsystems API. I suggest NOT touching the internet connection while being connected.