N7 Beta10 Crashing on startup

[pauly139]

Hi

Have NT7 B10 32bit running on W7.

Around 90% of the time NT7 crashes on startup when it is loading available connections. I only have one connection which is Zenfire via Mirus futures.

Those times when it does start it can connect to zenfire ok.

This makes it virtually unusable for me.

Rgds
Paul.

[NinjaTrader_Dierk]

Please be specific on the issues you're experiencing. What kind of message are you getting?

[pauly139]

Hi

The standard windows message

'NinjaTrader has experienced a problem....'

which appears when an application crashes.

I've uninstalled NT7, removed it's \documents\Ninjatrader 7\... entries, rebooted my machine, and am now trying a reinstallation. This time I won't import my 6.5 data and see how it goes.

I'll let you know what happens.

Paul.

[pauly139]

Problem continues

Message is..

Ninjatrader has detected a problem and needs to shut down. Information has been written to the trace file. Please restart Ninjatrader and send us an email.....

Tried to send email however I received an 'unable to connect to SMTP server' message.

Paul.

[NinjaTrader_Dierk]

Could you please paste the relevant sections regarding the exceptions you experience from the trace file located in <my documents>/NinjaTrader7/trace here? Thanks

[pauly139]

haha - NT7 hasn't crashed in the last 30 mins or so, maybe the gremlins got scared off!!

As soon as it happens again I'll post the trace log.

Rgds
Paul

[NinjaTrader_Dierk]

The relevant info still is in the trace file. I would be of value if you could look and paste here. Thanks

[pauly139]

Just crashed again - trace attached

Trace attached

[WES107]

Crashed on startup

Had same problem as Pauly139 below, same error as #4, I uninstalled nt7 and the documents folder, reinstalled and migrated data no problem then started building default chart and added WoodiesCCI indicator that comes with B10. When I was done with the settings I got another standard error as in #4 below. Here is the relevant part of the trace file but it refers to Woodiespivots which I did not load at all.

2010-02-24 21:24:16:246 in OnUnhandledThreadException
2010-02-24 21:24:16:246 ********* exception trapped *********
2010-02-24 21:24:16:246 Object reference not set to an instance of an object.
2010-02-24 21:24:16:246 at NinjaTrader.Indicator.WoodiesPivots.InvalidateNow( )
at System.Windows.Forms.Control.InvokeMarshaledCallba ckDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallba ckHelper(Object obj)
at System.Threading.ExecutionContext.runTryCode(Objec t userData)
at System.Runtime.CompilerServices.RuntimeHelpers.Exe cuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallba ck(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallba cks()

[NinjaTrader_Dierk]

pauly: Could you please uninstall the 3rd party software EAProtected.dll, restart NT and see if the issue is resolved? Thanks

[NinjaTrader_Dierk]

wes: your problem is different and related to the Pivots and WoodiesPivots only. Please hold off using them for now. We're looking into. Thanks

[NinjaTrader_Dierk]

wes: please try this:
- uninstall NT7
- clear your browser cache
- install again from link you got provided

Issue should be gone then

[pauly139]

I totally uninstalled again, removed all asociated data, then installed without the EA DLL. I also didn't migrate any data from 6.5

No crashing.

Installed the EA DLL. Still no crashing.

The only times I have had the instability is when I have migrated my 6.5 data. This happened twice (2 installations with migration, 2 without).

I had around 3.5GB of replay data. However with the Historical Data Manager it was easy enough to replace that.

I'll let you know if the crashing reappears.

[NinjaTrader_Dierk]

Sounds good. Glad it's working for you.

[pauly139]

OK NT7 is now proving very unstable - crashed 3 times in the last 30 mins or so.

Trace and screenshot attached. Note that this last crash is with EAProtected.DLL assembly removed.