deanc

[DEAN CHISWICK]

Hi guys
could not create heiken ashi , volume chart.

regards

dean

[NinjaTrader_Ray]

Are you connected to a broker/market data provider that supports historical tick data?

[DEAN CHISWICK]

Dean

Hi Ray


mirus with zenfire

regards

Dean

[NinjaTrader_JoshP]

Hi Dean,

In your Tools>Options>Data do you have "Get data from server" checked? Are you able to open up a normal tick chart?

[DEAN CHISWICK]

Hi Josh

sorry to tell you i uninstalled nt7 as it corrupted my data on 6.5 . i will redo when the latest beta version comes out this week .


regards


Dean

[NinjaTrader_JoshP]

Dean,

NinjaTrader 7 has no way of impacting anything in NinjaTrader 6.5. Can you please clarify what you felt happened? Thanks.

[DEAN CHISWICK]

Josh

i reloaded all data nt 7 , it would not load onto existing charts . i deleted all charts and started again , some markets loaded some did not , i then went through and reloaded each market individually .
i then closed nt 7. and opened nt6.5 with the same data issues occurring on the same problem markets . nt6.5 then froze ( whilst in a live trade ).
At that point frustration set in , so i uninstalled both versions .
i have 6.5 running only on the machine with no problems .
i hope this helps .
if you would like to discuss this further please do not hesitate to contact me on skype.

regards

Dean

[NinjaTrader_JoshP]

Dean,

It sounds like you may have been having issues with using the data provider itself independent of NinjaTrader versions because NT7 can be considered as a 100% completely different application than NT6.5. They do not influence one another in this means. Perhaps you could send a note into support [at] ninjatrader [dot] com with your NT6.5 log and trace files and a timestamp of when our techs can look at. Any information about the instruments/markets you were using would help too. Thanks.