problem trying to build a 3 series chart

[raycam]

After I clicked enter to build it- I got a chart that was white and a big red cross through it. NT has detected a problem and needs to shut down. Atrace file has been recorded.
Thanks
raycam

[NinjaTrader_Dierk]

Please make sure you are on NT7B5.

Could you please provide a step by step guide in case the issue is reproducible? Thanks

[raycam]

Yes NT7 beta 5
I clicked to open a new chart from"file" "new".
Then I selected the contract I wanted- 6E 03-10.
I clicked it three times altogether.
First click left it showing a minute chart Default.
Second click changed it to my volume chart.
Third click changed it to my tick chart.
Then I changed how the bars are represented- so that they were all the same colour.
After finishing this I click OK and the screen went white ( whereas I have a black background normally)
And a thin red cross went across the middle.
raycam

[NinjaTrader_Dierk]

Unfortunately I could not reproduce.

Do you have any chart templates applied? If so, could you please attach? Thanks

[raycam]

chart template is an invalid file.

[NinjaTrader_Dierk]

Please zip the chart template and attach it. Thanks

[raycam]

here it is!
Thanks
raycam

[NinjaTrader_Dierk]

Sorry, I still can't reproduce. As last resort: Please send your log and trace files by Help->Mail to support, subject "for Dierk" and reference this thread.

May be that provides us an idea what's going on. Thanks

[raycam]

I reckon it might have just been a glitch.
I restarted and it seems to be going smoothly.
Thanks
raycam