Horizontal ray lines

[yellowTrader]

I just tried it with ES 12-09 and used my custom session template.
In pic-6 where all four lines are shown , the lines in your picture and their values and positions look very different than mine. Why is that?
In pic-7 as you can see the bar all the way to the left is shown by the cross hair to be 18:30 on Dec/6th and thare are only two lines showing. I don't think I'm doing anything different than you do. The steps are pretty straight forward.
By the way how did you get that little quote window at the bottom of your chart?

[yellowTrader]

I forgot to ask . Are you sure you are using same template as I am? Where is the template file located so I can email my exact template to you? Are you using EST time zone? The reason your lines are different than mine could be caused by them.

[NinjaTrader_JoshP]

yellowTrader,

The template is in EST. My PC clock is in Mountain time. Is your PC also in Eastern?

Hold your middle mouse button over a bar to bring up the mini data box.

[yellowTrader]

My PC is in Eastern time. I just set it to Mountain time and reproduced the same problem. As I slowly zoom in, once the last bar of Friday Dec/4th goes off to the left and the first bar of Sunday Dec/6th becomes the first bar of the chart window , the lines disappear. This obviously has to with time transition from Friday to Sunday.
Also Today everytime I try to shut down NT I get a message saying " Nt has encountered .... send files to...." So I am forced to End Task it through the task manager.
I'm attaching Log & Trace file for you to look at . And maybe I should get a clean reinstall again today eventhough I had one yesterday.
To get a completely fresh install , I don't want to back up any of my workspaces or data & etc... But I have to have my chart Templates and session templates. So how can I back up my templates ONLY?
I also delete the NT folder in My Documents and I also delete NT7's registry file via run/regedit/My computer/Software
Anything else I should do?
And if this issue's not solved I'll be back cause I have get this fixed for my Line indicators to work properly.
P.S. It seems I can't upload the Trace file since it's 93 KB and too large to upload via this forum. How can I get it to you?

[NinjaTrader_JoshP]

yellowTrader,

Please provide a note into support [at] ninjatrader [dot] com with Attention: Josh. Please include a phone number I can reach you at as I would like to try a remote login session at this time. Thank you.