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Order filled but no open position

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    Order filled but no open position

    I'm testing out NT 7 today (Sim), and placed my first ES futures trade. The trade went through (voice confirmation and order state = "Filled') and yet there are no open positions.

    Is anyone else experiencing this issue or know how to fix it?

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    #2
    How are you determining you have no open positions? Please look in the Positions tab of the Control Center.
    Josh P.NinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_Josh View Post
      How are you determining you have no open positions? Please look in the Positions tab of the Control Center.
      That's exactly what I did. It shows nothing

      Comment


        #4
        Please provide exact steps you take as I cannot reproduce. Thank you.
        Josh P.NinjaTrader Customer Service

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          #5
          Originally posted by NinjaTrader_Josh View Post
          Please provide exact steps you take as I cannot reproduce. Thank you.
          Nothing complicated. Just clicked to buy 3 ES 12-09 contracts on a static superDOM, waited for it to get filled. Then got a filled confirmation sound, but noticed no open P&L display on the superDOM. So I checked the positions tab and it is empty despite the order tab showing Filled.

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            #6
            Please ensure you are on 7.0.0.4 and try resetting your DB. I was unable to reproduce at this time.
            Josh P.NinjaTrader Customer Service

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              #7
              Originally posted by NinjaTrader_Josh View Post
              Please ensure you are on 7.0.0.4 and try resetting your DB. I was unable to reproduce at this time.
              I'm on the right version. Resetting the ended up fixing the issue. Is there a way to import my historical data now so I can continue tracking my cumulative P&L?

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                #8
                Do you mean historical trade data? If yes, this unfortunately can't be imported manually.
                RayNinjaTrader Customer Service

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                  #9
                  ok too bad. That would be a great feature to have by the way. Especially for people like me that trade on 2 computers (PC and laptop) and want to synchronize historical trade data between the 2 computers.

                  The open position error is happening again. I'm going to try uninstalling and reinstalling and see if that works

                  Comment


                    #10
                    Can you send logs/traces via Help > Mail To Support, attention to Ray and let me know the exact time you took a trade where there was no position reported?
                    RayNinjaTrader Customer Service

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                      #11
                      Originally posted by NinjaTrader_Ray View Post
                      Can you send logs/traces via Help > Mail To Support, attention to Ray and let me know the exact time you took a trade where there was no position reported?
                      Sent. If you didn't get it, let me know

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                        #12
                        Thanks again, I did receive. This issue will be fixed with our next update.
                        RayNinjaTrader Customer Service

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