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Exception Thrown - Show Data Box

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    Exception Thrown - Show Data Box

    I click "Show Data Box" on my chart and get an exception. I will email the trace file to support and reference this thread.

    EDIT: unable to save workspace...unable to exit
    Redemption -> Task Manager -> Kill APP

    #2
    Originally posted by mjc4118 View Post
    I click "Show Data Box" on my chart and get an exception. I will email the trace file to support and reference this thread.

    EDIT: unable to save workspace...unable to exit
    Redemption -> Task Manager -> Kill APP
    Thanks. Can you possibly reproduce and provide some steps?
    RayNinjaTrader Customer Service

    Comment


      #3
      I do not know if I can re-raise it ... But I will attempt to...

      Steps to reproduce:

      I was fiddling with trying to edit a text object / select a text object as mentioned in thread:



      after Scaling in out/selecting/deselecting the data series/indicators many times in my attempt to select the text box and dragged indicators off/on the chart area/panels I finally said "forget this" ... made a post to support... then clicked on "show databox" and raised an error

      So unfortunately there is "Little Good" information here ...and clear 1-2-3 steps are very unlikely to be forth coming...

      ...but I will fiddle with it and see if i can reproduce.
      Based on this exception though ...my workspace in now empty so I will have to add every thing back .....wheeeee I love Beta!

      Actually... I like what I see so far

      Comment


        #4
        Thanks.

        If you have not sent the trace files in yet, please mark attention to "Ray" and reference this thread. I will try to fiddle around to try and reproduce. Hopefully the trace stack will be of value.
        RayNinjaTrader Customer Service

        Comment


          #5
          Whew ... Not easy to figure that one out ..I deserve a raise

          Steps to Reproduce:

          1 - Create new TF 720 Tick w/ load indicator set "mark 1"

          2 - Create new TF 445 Tick w/ load indicator set "mark 1"

          Chart Trader IS open!

          I have 445 Tick Chart w/ Stochastic & some other controls

          3 - Drag Data Series down and drop on stochastic...

          4 - Receive error Message "chart trader requires index on right"

          5 - Click Ok

          6 - Close Chart trader

          7 - Drag Data Series down and drop on stochastic...(again...)

          this Combines Both in one active chart area...

          8 - Select and Drag Stochastic down and drop in drop zone on bottom of chart to separate from Data Series

          9 - Click Show Data Box

          Sending email w/ new trace and Screen shot to attn:RAY

          Comment


            #6
            Now when I start Ninja Trader ... I get the exception immediately ... once the databox displays ..What do I need to edit/delete to stop this workspace from loading ??

            Comment


              #7
              I deleted

              <ChartDataBox>
              <Location>0;0</Location>
              <Size>216;351</Size>
              <WindowState>
              </WindowState>
              </ChartDataBox>

              from my workspace xml file and it loads fine now ...no exception

              Comment


                #8
                mjc4118,

                Got your email, tried your steps, but was unable to reproduce. Can you please try and see if you can reproduce this without your "mark 1" indicator set as we do not have those custom indicators to test on our end? Thank you.
                Josh P.NinjaTrader Customer Service

                Comment


                  #9
                  I can provide my Ninjatrader 7 data folder for your enjoyment. I beleive if you simply copy that folder into your documents folder onto one of your test machines you will get the exception on attempt open of Ninjatrader 7

                  I can remove my account info from the config.xml before sending if you want it. I copied the entire folder yesterday before I edited the workspace config to get ninja to open w/o crashing.

                  Let me know if you want it and I will post it where you can download it via http

                  Comment


                    #10
                    Sure. Thanks.
                    Josh P.NinjaTrader Customer Service

                    Comment


                      #11
                      Thanks. Got it to reproduce. Will look into.
                      Josh P.NinjaTrader Customer Service

                      Comment

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