NT7 freezes on connect to Zen-Fire

[richa61416]

A clean install and manually adding the connection worked for me also. Trying to import a strategy kept failing.
Created a small strategy and compiled it to see if that would clear the reference to the unimported strategies, did not work.

Only deleting and installing a new instance, and manually adding the connection, worked.

Thanks.

[NinjaTrader_Dierk]

Right you need to import the exact missing strategies to get rid of errors below.

[richa61416]

Right you need to import the exact missing strategies to get rid of errors below.

Dierk,
The problem with that is that you may not bring over all you strategies to 7. Also there are various complile error on the indicators, that you need to fix, before the strategy can work. Would be nice if Ninja 7 on import forgot about the old strategies I had, and leave me start a fresh.

[NinjaTrader_Dierk]

Right, however removing the strategies may delete the trades which are stored with it -> rather keep the trades and accept the error messages until
- you purposely drop the entire DB or
- reset it by Tools->Options->Misc or
- migrate your strategies

[maxima]

I have the same issue.

I uninstalled NT7, removed the folder in user documents, installed again, DID NOT migrate data

then I try to connect to Mirus and is freezes the whole app...

Is there may be other things I need to clean up before I install NT7 again? Some registry entries perhaps? Anything besides the NT7 folder?

P.S. I left my PC in hanged state for an hour and still is frozen. No "db messages" as reported by OP

[NinjaTrader_JoshP]

maxima,

Just the Documents directory. What you should also check is that you don't have any antivirus or adware type software locking the directory while it tries to scan it. This can cause problems if NT tries to do something with the files at the same time.

[maxima]

no definitely I dont have anything like that.

[NinjaTrader_Dierk]

To clarify, you went through a cycle like this:
- run a backup to restore your data etc. later
- uninstall NT7 via control panel
- manually delete complete (!) folder <my documents>/NinjaTrader7
- reinstall NT7B6
- start NT and add your account connection
- connect

In case this still fails: anything in your logs?

[maxima]

To clarify, you went through a cycle like this:
- run a backup to restore your data etc. later
- uninstall NT7 via control panel
- manually delete complete (!) folder <my documents>/NinjaTrader7
- reinstall NT7B6
- start NT and add your account connection
- connect

In case this still fails: anything in your logs?

yes I did exactly that. Let me try it again and I will send the logs out

[NinjaTrader_Dierk]

In case issue persists I needed to connect to your live account to analyze what's going on. Would you mind mailing me then your account credentials to "dierk AT ninjatrader DOT com" and reference this thread? Thanks

[maxima]

I tried to connect my 6.5 to the Mirus account and it doesnt work. 6.5 got frozen too...

Hence ignore my posts here while I am looking for cause. Obviously it is not NT7 fault.

P.S. logs doest show anything. no records after I click Connect

[NinjaTrader_JoshP]

maxima,

Connecting to Zen sometimes takes time and while it does it it may appear NT is not responding. Please try letting it wait for a few moments.

[maxima]

Yeah I know. I am talking about minutes, I waited over 10 mins definitely.

Could NT7 install affect 6.5 anyhow? Will try on clean machine again

[NinjaTrader_JoshP]

NT7 would not influence NT6.5 in any way or vice versa.

[maxima]

OK it was totally my fault. It appeared that Zen connection doesnt work with Windows 7 x64.

I got Patsystems login and it works in 6.5 but not in NT 7 as yet.. Will have to wait then.