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Charttrader orders - error

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    Charttrader orders - error

    Hi Support,

    I am on Ninja 6.5.0.8. And I noticed last few days, chartrader is trying to put unauthorised orders on ER2 on "donottradedormansim" account.I do not even have a ER2 chart open and do not trade ER2. I get a a popup saying something like "Account write permission denied, affected order: 1 Sell ". Below is the log.


    It didn't do anything on my cash account though. So, I felt I am lucky. But still scary to see why it put the oders by itself on the sim account. I am on Ninja 6.5.0.8. WIndows Vista, .NET Version: 2.0.50727.312

    Please let me know how to prevent this from happening.

    Thanks
    RK

    ======
    2/14/2008 11:00:19 AM,Order,Account write permission denied Affected Order: Sell 1 Market,
    2/14/2008 11:00:19 AM,Order,Order='465376/donottrade!Dorman!Sim' Name='External' New State=Rejected Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=OrderRejected Native error='Account write permission denied',
    2/14/2008 11:00:19 AM,Order,Account write permission denied Affected Order: Sell 1 Market,
    2/14/2008 11:00:19 AM,Order,Order='465376/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=UnableToChangeOrder Native error='Account write permission denied',
    2/14/2008 11:00:19 AM,Order,Order='465376/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=NoError Native error='',
    2/14/2008 10:57:34 AM,Order,Account write permission denied Affected Order: Buy 1 Market,
    2/14/2008 10:57:34 AM,Order,Order='465210/donottrade!Dorman!Sim' Name='External' New State=Rejected Instrument='ER2 03-08' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=OrderRejected Native error='Account write permission denied',
    2/14/2008 10:57:34 AM,Order,Account write permission denied Affected Order: Buy 1 Market,
    2/14/2008 10:57:34 AM,Order,Order='465210/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=UnableToChangeOrder Native error='Account write permission denied',
    2/14/2008 10:57:34 AM,Order,Order='465210/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=NoError Native error='',
    2/14/2008 10:17:27 AM,Connection,IB_cash: Primary connection=Disconnected, Price feed=Disconnected,
    2/14/2008 10:16:04 AM,Order,Account write permission denied Affected Order: Buy 1 Market,
    2/14/2008 10:16:04 AM,Order,Order='463780/donottrade!Dorman!Sim' Name='External' New State=Rejected Instrument='ER2 03-08' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=OrderRejected Native error='Account write permission denied',
    2/14/2008 10:16:04 AM,Order,Account write permission denied Affected Order: Buy 1 Market,
    2/14/2008 10:16:04 AM,Order,Order='463780/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=UnableToChangeOrder Native error='Account write permission denied',
    2/14/2008 10:16:04 AM,Order,Order='463780/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=NoError Native error='',
    2/14/2008 10:09:04 AM,Order,Account write permission denied Affected Order: Sell 1 Market,
    2/14/2008 10:09:04 AM,Order,Order='463478/donottrade!Dorman!Sim' Name='External' New State=Rejected Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=OrderRejected Native error='Account write permission denied',
    2/14/2008 10:09:04 AM,Order,Account write permission denied Affected Order: Sell 1 Market,
    2/14/2008 10:09:04 AM,Order,Order='463478/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=UnableToChangeOrder Native error='Account write permission denied',
    2/14/2008 10:09:04 AM,Order,Order='463478/donottrade!Dorman!Sim' Name='External' New State=Accepted Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=NoError Native error='',
    2/14/2008 10:08:48 AM,Order,Account write permission denied Affected Order: Sell 1 Market,
    2/14/2008 10:08:48 AM,Order,Order='463467/donottrade!Dorman!Sim' Name='External' New State=Rejected Instrument='ER2 03-08' Action=Sell Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=OrderRejected Native error='Account write permission denied',
    2/14/2008 10:08:48 AM,Order,Account write permission denied Affected Order: Sell 1 Market,


    ===================

    #2
    As the account name suggest you should not trade on this account. Please use the Sim101 account for testing.

    Comment


      #3
      Hi Dierk,

      I am not using that account. I am also not using "sim" account. I am using my cash account. But not sure, why the orders are getting placed in the "donottradedormansim" account, without my knowledge.

      How do I prevent it from happening? When I trade in cash, I frequently get popup windows saying "Account write permission denied Affected Order: Sell 1 Market". Nothing happens to my cash account though.

      Thanks
      RK

      Comment


        #4
        Order are placed on the account you selected in the account combobox. As soon as you see this account in the account combobox -> please do NOT place any trades on it.

        Comment


          #5
          Please send an email to support at ninjatrader dot com and reference this post with the name registered to your live account and your broker. We will contact them in an attempt to see what is happening.
          RayNinjaTrader Customer Service

          Comment


            #6
            Thanks Ray and Dierk for the replies.

            This is not happening in my cash account. This is happening even when I get disconnected from my IB brokerage account. And even when I am not in front of my computer screen and when I get back I see the popup windows. Checked to confirm no strategy is running. But not sure why I get these involuntary orders being placed by chartrader (even though it is not affecting my cash account).

            Thanks
            RK

            Comment


              #7
              Guess I now know what's going on: you are connected to a ZenFire demo account. As somebody (not you) tried to place an order to this non-trading demo account this message would pop up on all people connected to this demo account. -> you can ignore

              Comment


                #8
                Hi Dierk,

                Thanks for the information. I appreciate it.

                Thanks
                RK

                Comment

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