6.5.0.8 and MBT doesn't work

[woodside]

Loaded the latest beta, now NT crashes every time I try and connect to MBT.

[NinjaTrader_Ray]

Are you using MBT 11 ?

[woodside]

Yes, I sent an email to support with todays trace file. Everything worked with .7, nothing on my end changed. .8 program crashes when connecting to MBT.

[NinjaTrader_Dierk]

I suggest:
- uninstalling NT6.5
- uninstalling MBT Nav
- downloading and installing both again

[woodside]

FYI, the issue doesn't appear to be on my end. Uninstalling/reinstalling doesn't fix anything.

Hello Erik,
Thank you for your response.I was able to reproduce the issue on my end. Development is working to resolve the issue. As soon as I receive a reply back, I will send you a note.

Sincerely,
Jason Hilling

NinjaTrader Customer Service
NinjaTrader, LLC - Architects of electronic trading innovation.

[NinjaTrader_Dierk]

Thanks for feedback. We are about to isolate in issue where NT can't connect to MBT Nav11 using latest 6.5.0.8. This is on Vista only.

Are you by chance on Vista?

[woodside]

Yes, I'm on vista.

Thanks.

[Tex45]

Same problem here

Thanks for feedback. We are about to isolate in issue where NT can't connect to MBT Nav11 using latest 6.5.0.8. This is on Vista only.

Are you by chance on Vista?

I have the same problem. I'm running Vista Ultimate 64 bit. I re-downloaded NT (twice) and MBT. I did not uninstall NT (just ran repair). I was ready to uninstall but I came back to this thread and saw the response.

I'll be watching.

Thanks

[NinjaTrader_Dierk]

We're in touch with MBT support to isolate the issue. For the meantime you would need to go back to NT6. Please don't forget to then uninstall MBT Nav11 and re-install old MBT Nav 10.13: www.ninjatrader-support.com/ninjatrader/MBT/mbtnavigator10.13.0.7.exe

You then would need to upgrade again to MBT Nav11 as the NT6.5 issue is resolved.

Sorry for the inconvenience.

[woodside]

There is now way to just go back to 6.5.0.7 until this is resolved? My stategies don't run on 6.0 so that isn't a solution for me.

[NinjaTrader_Dierk]

Unfortunately not. We'll see what we can do to get this resolved as soon as possible...

[woodside]

Any update on this problem?

[NinjaTrader_Dierk]

Yes, we are in close contact with MBT tech support to isolate the cause of the trouble and to come up with a resolution. Unfortunately no ETA yet.

[woodside]

Still no update on this issue? It's been a week since this issue was reported and I've been unable to use MBT and NT.

[NinjaTrader_Dierk]

Unfortunately not. MBt is working on it right now. We'll keep you updated.