Charts corrupted after restart of NinjaTrader

[Harry]

I am testing NinjaTrader with Interactive Brokers data supply for different future contracts and updating them daily. After updating everything first looks fine. If I then shut down NinjaTrader and later start it again, often part of the data that had been updated is missing. I then can manually reload the incomplete days, which will solve the problem. Yesterday I had to reload January 8 and January 15 manually for 15 futures contracts including all currency futures and NYMEX futures

Today in the afternoon, when I checked the contracts that had been complete this morning, I discovered new holes in 2 of them.

For FDAX 03-08 the time between 9 am and 12 am is missing, but FESX 03-08 - same time frame and exchange - is correct. For GOIL 02-08 the time between 2 AM and 6.40 AM is missing, but COIL 03-08 - same time frame and exchange - is complete.

But the COIL 03-08 chart clearly shows a volume bug, which is the midnight spike with a contract volume exceeding 1 million contracts.
Please also note the large volume bar and the spike on the GOIL 02-08 chart.

The problem also occurs with previous versions of NinjaTrader. The problem should not be related to IB data supply, as other software like QuoteTracker would display the charts correctly (though I also have volume problems with QuoteTracker regarding NYMEX and IPE contracts)

I will attach the charts as GIF for you to check.

I am now updating the charts while writing: I am using the market analyzer with 30 future contracts to be updated. Unfortunately this time, only 20 out of 30 are loading. I am now disconnecting and connecting again to Interactive Brokers, and again 10 of them do not load. I now try to load them by selecting them one by one in the Simulator, to which my 3 charts are linked, and it works. But I am really fed up with these updating games..

By the way, thanks for correcting the full stochastics - Period D and Smooth were mixed-up in previous versions, but are correct now -, good to see that bugs are removed

[NinjaTrader_JoshP]

Do you have "Store real-time bar data" checked? It is located in the Tool->Options->Data tab.

[Harry]

Of course, "Store real-time data is checked.

This morning, all currency futures (see examples attached for 6A 03-08 and 6E 03-08) and COIL 03-08 show spikes and false volumes for the last bar of the previous day.

Same instruments with same data supply (IB) are correctly displayed with QuoteTracker and AmiBroker, so the data supply should be OK.

[NinjaTrader_Dierk]

Please check that your PC clock is in sync and the timezone setting of your PC is accurate.

[Harry]

PC clock is in Sync and time zone setting is accurate.

[NinjaTrader_Ray]

We had a similar problem a few revisions ago. What versiona re you using? Help > About.

Also, if you right click and select "Reload Historical Data" is it resolved?

[Harry]

This is Beta 6.5.0.5. But the problem also occurs with the current version of NinjaTrader 6.0.1000.8

[NinjaTrader_Ray]

If you reload the data, do the spikes go away?

[Harry]

If I reload usually the spikes go away. If not right away, I may have to close and restart NinjaTrader. It is just annoying, because this happens nearly every day, and I have to check all contracts whether they are loading correctly.

[dgregor5]

i've had the same problem when I started using Beta release 5

[Harry]

Did your problem disappear?

[dgregor5]

don't know yet. just downloaded latest beta version 6 & I cannot get any charts to show data !!!

[Harry]

Which data supplier do you use?

[dgregor5]

i use e-signal

[Harry]

That would be a different interface, definitely not comparable to IB data supply. I think E-signal data should be better. So good luck.