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8.1 cannot handle NQ/MNQ?

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    8.1 cannot handle NQ/MNQ?

    Running a simple test on NQ and MNQ on version 8.1 this morning. After a few minutes it seems to leave me with an open position for no reason. Am not trying on live account yet as I cannot trust 8.1 yet.
    Use a 5 range chart on both and go long green bar, short red bar when market position is flat and set a 5 point or 20 tick stop and loss on both. After a few minutes it seems to leave you with an open position. Running it on a VPS with 0 to1 ms delay right near the exchange.
    Thanks.

    #2
    Hello,
    Thank you for your note.

    If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

    If your trade(s) are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk by emailing orders[AT]ninjatrader[DOM]com.

    Please answer all of the following:
    • What Order ID was assigned to this order? You can check in the Executions or Orders tab of the Control Center.
    • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    Please send us your log and trace files so that we may look into what occurred.
    You can do this by going to the Control Center-> Help-> Email Support
    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.​
    Oxana R.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Oxana View Post
      Hello,
      Thank you for your note.

      If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

      If your trade(s) are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk by emailing orders[AT]ninjatrader[DOM]com.

      Please answer all of the following:
      • What Order ID was assigned to this order? You can check in the Executions or Orders tab of the Control Center.
      • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
      Please send us your log and trace files so that we may look into what occurred.
      You can do this by going to the Control Center-> Help-> Email Support
      Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.​

      I was testing NT8 version 8.1 for speed and efficiency against Multi Charts. Look at the sample I was running above. Both were on sim accounts and Multi Charts kept going while NT8 gave up in a few minutes and stopped leaving me with open positions. Kept the chart going though. You can test the same on your end and you will see the behavior NinjaTrader_Oxana too.
      Thanks.

      Comment


        #4
        We would need to review your log and trace files to be able to assist you further.

        Please send us your log and trace files by going to the Control Center-> Help-> Email Support
        Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.​

        You can also add a link to that forum page within the body of your email.​
        Oxana R.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Oxana View Post
          We would need to review your log and trace files to be able to assist you further.

          Please send us your log and trace files by going to the Control Center-> Help-> Email Support
          Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.​

          You can also add a link to that forum page within the body of your email.​
          Just did it NinjaTrader_Oxana I saw this error in log file after it did not close position and open a new one.
          Thanks.
          Attached Files

          Comment

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