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Gaps in data

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    Gaps in data

    Hello,

    I wanted to know why with some instruments I have these gaps between bars for certain instruments like RTY and CL? when I see screenshots from others, they do not have this issue so I wanted to know how do I fix this problem? thank you.

    #2
    Hello,

    Thank you for using NinjaTrader.

    Please write to platformsupport[at]ninjatrader[dot]com with a copy of your log and trace files as well as a screenshot so we may look further into this item.

    In your message please include a link to this forum thread and a message 'ATTN Dennis'.

    Additionally, please follow the steps below to manually attach your log and trace files.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.


    Thanks in advance; I look forward to resolving this item.​
    Dennis E.NinjaTrader Customer Service

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