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missing a week ?

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    missing a week ?

    Hi,

    Could you please see attached and try to find out why Ninja data feed has a missing week no.5 back in 2014?
    Data feed - Ninja trader continuum
    hours template : 24/7 - data series type - 1 week
    contract : CL 03-14

    Thank you
    Attached Files

    #2
    Hello Jakub,

    I just tried downloading that chart and see week 5 listed in the platform. have you tried to delete the data and redownload it from the server?
    JesseNinjaTrader Customer Service

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      #3
      Hi Jesse,

      Please see video. Can you please advise? Thank you

      Last edited by Jakub; 05-23-2023, 10:28 AM.

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        #4
        Hello Jakub,

        If you find that you are still missing data please use the platforms help -> Email support option to sent a message into the support team. Please ensure to leave log and trace files checked so that we can review the log and trace files.
        JesseNinjaTrader Customer Service

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