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do i need an account to download?

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    do i need an account to download?

    I have a ninjatrader licence but never needed an account to login before. Was there any notifications sent out earlier as i want to download for my new computer and it asks me for a login details.

    #2
    Hello junkone,

    Thank you for your post.

    Yes, as of the launch of version 8.1 you do need to log in to the account portal in order to access the download links. The URL to log in and download is as follows:


    You may register for a free simulation account in order to gain access. We have more details in the help article here:


    Please let us know if we may be of further assistance.
    Emily C.NinjaTrader Customer Service

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      #3
      as a paid customer, i got zero emails about this.

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        #4
        Hello junkone,

        Thank you for your reply.

        I understand that not receiving an email about these changes can be frustrating. Due to the nature of the changes made and the updates to our website, there was no advanced notice. That said, we do have the following FAQ that was released as soon as the changes were launched:
        • https://support.ninjatrader.com/s/ar...language=en_US
          • See questions such as the following: "How do I update to the latest version of NinjaTrader Desktop?" and "​I want to download the most recent version of the NinjaTrader Desktop platform and do not want to open a brokerage account. How do I get the latest release to install?"
        Please don't hesitate to reach out with any additional questions or concerns.
        Emily C.NinjaTrader Customer Service

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