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Unable to connect to DB

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    Unable to connect to DB

    I ran into this error message and tried renaming the database file to OLDNinjatrader as has been suggested in other posts. This did not solve the problem, so I uninstalled and did a fresh install of the software. Starting the fresh install gets the same error. Please advise.

    #2
    Hello EaglesTTT,

    Welcome to the NinjaTrader forums!

    May I confirm you are using 8.1.1.3?
    Chelsea B.NinjaTrader Customer Service

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      #3
      Yes 8.1.1.3

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        #4
        Hello EaglesTTT,

        Thank you for confirming this.

        Please send an email to support [at] ninjatrader.com so that we may request your log and trace files to investigate further.
        Chelsea B.NinjaTrader Customer Service

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          #5
          Email has been sent.

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            #6
            I was able to fix this myself by deleting the Documents>NinjaTrader8 and Documents>NinjaTrader Backup folders and reinstalling the software.

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