Relaying disallowed as [email protected]

[NinjaTrader_Kennedy]

Hello cutzpr,

Thank you for your post!

I'd be happy to help you with this, but do need a bit more information before I can determine a resolution. I'd like to review your log and trace files. Since these contain personal data, I'd prefer that we continue working on this issue via email.

Please follow the steps below to send in your log and trace files with a support case so I may investigate this matter further:

• You can do this by going to the Control Center > Help > Email Support and ensuring "Log and Trace files" is checked.
• Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Kennedy" note in the message along with a link to this forum post.

If possible, please also take a screenshot of your share service settings and attach it to your message.

• To send a screenshot with Windows 10 or newer I would recommend using the Windows Snipping Tool.
• Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window
• Then go to Start > Accessories > Paint, and press CTRL + V to paste the image
• Lastly, save it as a jpeg file and send the file as an attachment

Thank you in advance, I look forward to assisting further!

[cutzpr]

I have setup a share service to send email but I am unable to test because I get the "There was an error sending a mail message: Relaying disallowed as [email protected]". Is there anyway I can change the default address these emails are sent as.