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Export Data issue - ES

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    Export Data issue - ES

    HI

    I want to export RTH Open - (9:30am EST), RTH Open + 30m (10.00 am EST) , RTH + 1hour (10:30 am EST) & RTH Close (4 pm EST) from 01/01/22 till date.
    I am facing multiple issues here as listed below.

    I try to download dat for ES 12-22 from 01/01/22 to 09/25/22. It says data downloaded but in Edit => Historical for ES 12-22 i only see data for september
    I have also tried to download data using ES ##-## but still same issue.

    My Global merge policy is Merge back adjusted.
    I check ES Merge policy & it has Use global settings.

    Plz help me out!!

    #2
    Hello Alpha2Omega007 ,

    Thank you very much for your post.

    Could you please send us your platform's log & trace files? As the data should indeed be available, I'd like to take a look at whether any issues or errors are being reported.

    You can do this by going to the Control Center -> Help -> Email Support

    Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

    Thank you in advance, I look forward to your reply!
    Manfred F.NinjaTrader Customer Service

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