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S&P 500 Index Data Not Updating Past 7am PT

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    S&P 500 Index Data Not Updating Past 7am PT

    Hello NT Team,

    I have no problem pulling in any futures contracts live data with Continuum, but just today at 7am PT, the S&P 500 Index (^SP500) is not updating. I have a live connection, have index data enabled, and did not have this problem over the past couple months. I've tried shutting down NT8 and restarting, recreating my chart with the S&P 500 Index, and other things, but nothing seems to be working. I see no error log about this either.

    I'm also using NT8 version 8.0.26.0.

    Could you please help me get S&P 500 Index updating in real-time again?

    9:23am PT update: Nevermind! I updated my data plan yesterday, but I didn't reselect getting Index data. I just updated again and it should be working momentarily. Thank you!

    Thank you,
    traderUS
    Last edited by traderUS; 07-14-2022, 10:24 AM.

    #2
    Hello traderUS,

    Thank you for posting.


    Happy to hear that the resolution was as simple as selecting the appropriate data package. Please let us know if anything changes.
    Sergey S.NinjaTrader Customer Service

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