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Kinetick Data Inconsistency Between Day Bars and Minute Bars (ES ##-##)

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    Kinetick Data Inconsistency Between Day Bars and Minute Bars (ES ##-##)

    I'm using Kinetick data.

    There are bars in the minute data for ES ##-## that are not represented in the day bars.

    If I chart Day bars for 2018, there is no day bar for 1/14 or 1/15.

    There IS data for those days in the minute series.

    Pretty sure this shouldn't happen.

    I purged my database files in "Documents\NinjaTrader 8\db" and restarted.

    The problem was still there.

    Thanks,
    Steve L
    NinjaTrader Ecosystem Vendor - Ninja Mastery

    #2
    Hello Steve L,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S
    2234180" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

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