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Zero commissions in Strategy Analyzer report

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    Zero commissions in Strategy Analyzer report

    Hey guys,

    Something's gone wrong with the reporting of Commissions when I run a report from Strategy Analyzer. It is now reporting $0 whereas before, it used to have values in there.
    I have it configured under Accounts for both the Sim and Live account for 'Ninjatrader Brokerage Lifetime' as I've always done.
    Can you provide next steps to troubleshoot?

    #2
    Hello PN720,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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      #3
      Hello PN720,

      Thank you for sending in your Log and Trace files.

      We did not find any items that correlate to this behavior in your Log and Trace files.

      Please attach screenshots to your response of the Sim101 'Edit Account' window, the Strategy Analyzer settings and the Strategy Analyzer results you are reviewing.

      To send a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.
      Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.I look forward to your response.

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