I have attached the most recent log and trace files
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NinjaTrader
Issues after Windows Update 1607
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Issues after Windows Update 1607
After updating to the latest update 1607 of Windows 10 on the weekend, NT is having lots of issues starting up. At first I did not think it was working at all but I tried deleting the workspace and restarting. After 5 minutes it eventually brings up the Control Centre window. When I try to open my workspace it errors and then NT closes.
I have attached the most recent log and trace filesTags: None
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Hi Patrick, The error is simply "Ninjatrader application has stopped working". I get 2 options, DEBUG or CLOSE PROGRAM. If I select DEBUG then another window comes up stating "Ninjatrader application has stopped working" with the only option being to CLOSE PROGRAM. I have just gone through the process again and have attached the log and trace files. Hopefully they have more information for you.
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Hello GlennL,
Thank you for your response.
Can you send us a note in order to schedule a remote support call with you today?
Please send a note to platformsupport[at]ninjatrader[dot]com with 'ATTN: Patrick H - 1566460' in the subject line and include a phone number and time we may reach you in the body of the email. We are available from 8:30 am to 6 pm EST.
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Patrick, Before doing as you asked, I tried NT again. To my surprise it is now working. Nothing has changed in my local install so unless something has happened on a server somewhere I am baffled as to why it now works. If the issue reappears I will let you know.
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