I would like to schedule a support call with you - I just need a few things from you before our call.
- A phone number where you can be reached
- A time window where I can call you (please include a time zone) our regular support hours are
- 8:30am to 6pm Eastern, Monday through Friday.
- Shortly before our call, please launch our remote support application (TeamViewer). There are 2 ways you can do this.
- Via NinjaTrader Control Center > Help > Remote Support
- If you cannot start or have not downloaded NinjaTrader, please download the support application here: http://www.ninjatrader.com/support/NTSupport.exe
- Via NinjaTrader Control Center > Help > Remote Support
Please do not reply in the forum, send the requested information to PlatformSupport[at]NinjaTrader[dot]com and in the body of message please link this thread.
I look forward to our support call.
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