Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

CQG Demo: Network Connection to the Order Routing System is unavailable

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    CQG Demo: Network Connection to the Order Routing System is unavailable

    Dears,
    I am using a demo account with ninjabrokerage, yesterday my computer crashed and I tried to reconnect to the account but i keep having the same problem.

    I tried to:
    - create a new connection
    - create a new account
    - reboot the machine.

    Still the problem persist.
    Do you have any advice?


    (*) graphic network card problem in case you wonder

    #2
    I forget to mention ... if i try for 3-4 time to connect to the server the error change to "Unable to connect to the remote server.(NoError)"

    The server that i am trying to connect is HDS7.NinjaTrader.com/31654

    Comment


      #3
      Hello Nym1977,

      Can you please send me your log and trace files so I can investigate. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Attn Jason, CQG Demo: Network Connection to the Order Routing System is unavailable' in the subject field and enable 'Log and trace files'.
      JasonNinjaTrader Customer Service

      Comment


        #4
        Hi Jason!

        Did you sort that issue out for this guy?
        I'm asking cause I've got the same problem..
        Thanks.

        Comment


          #5
          Hello FxInception,

          Can you please send me your log and trace files so I can investigate.
          JasonNinjaTrader Customer Service

          Comment


            #6
            Sure, will do a bit later. Thanks.

            Comment


              #7
              Could your network be a problem? Help router settings

              Comment

              Latest Posts

              Collapse

              Topics Statistics Last Post
              Started by Nightmaregpu, Yesterday, 10:55 AM
              3 responses
              21 views
              0 likes
              Last Post Nightmaregpu  
              Started by srtrader, 02-12-2025, 09:01 PM
              4 responses
              34 views
              0 likes
              Last Post srtrader  
              Started by PH_GMT, 02-12-2025, 12:40 PM
              9 responses
              59 views
              0 likes
              Last Post PH_GMT
              by PH_GMT
               
              Started by Eagleeye76, Yesterday, 05:02 PM
              0 responses
              11 views
              0 likes
              Last Post Eagleeye76  
              Started by sebinho, Yesterday, 03:33 PM
              0 responses
              13 views
              0 likes
              Last Post sebinho
              by sebinho
               
              Working...
              X