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Orange Connection lamp

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    Orange Connection lamp

    What is the Orange connection lamp trying to inform you?

    Connection is with AMP / CQG. It appears I may be losing level 2 data, as my custom
    DOM with Volume profile will shutdown, while the standard Ninja DOM will continue.

    So, is the orange status perhaps something to do with the data feed or missing
    components?

    #2
    Hello tderrick,

    The orange connection color indicates you are disconnected to one of the servers of CQG. If you lost connection to the price server, no realtime data will be received anymore. If disconnected from the order server, NinjaTrader will not have access to your trading account and orders cannot be submitted.

    If the connection stays in an orange color and does not turn green, I suggest to manually disconnect at Control Center-->File-->Disconnect and subsequently re-connect at Control Center-->File-->Connect.
    JasonNinjaTrader Customer Service

    Comment


      #3
      It sound like the order sever is indeed the cause.. If anyone else is having CQG drops, let me know

      Comment

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